Consumer Protection Act, R.S.P.E.I. 1988, c. C-19
- Citation: Consumer Protection Act, R.S.P.E.I. 1988, c. C-19
- Enabled Regulations: 3 Regulations
- Version downloaded by CanLII on 2005-04-19
Warning: This document predates the last update of the collection. It might have been modified or omitted since this last update.
PLEASE NOTE
This document, prepared by the Legislative Counsel Office, is a
consolidation of this statute current to November 1, 2003. It is intended for
information and reference purposes only.
For more information concerning the history of this Act, please see the
Table of Public Acts.
This document is not the official version of the statute printed pursuant to
the authority of the Queen's Printer Act R.S.P.E.I. 1988, Cap. Q-1.
This Act and the amendments as printed under the authority of the Queen's
Printer for the province should be consulted when determining the
authoritative statement of the law.
For more information, please contact:
Island Information Service
P.O. Box 2000
Charlottetown, Prince Edward Island
Canada
C1A 7N8
Tel: (902) 368-4000
Email: island@gov.pe.ca
CHAPTER C-19
CONSUMER PROTECTION ACT
1. In this Act Definitions
(a) "borrower" means a person who received credit; borrower
(b) "buyer" means a person who purchases goods or services on buyer
credit and includes his agent, but does not include a person of a class
to whom this Act is declared by the regulations not to apply;
(c) "cash price" means the price inclusive of sales or other taxes cash price
applicable;
(d) "cost of borrowing" means cost of borrowing
(i) when used in relation to variable credit, the charges that the
borrower is required to pay monthly or periodically on the unpaid
balance from time to time, and
(ii) when used in relation to a form of credit other than variable
credit, the amount by which
(A) the total sum that the borrower is required to pay if the
payments required are made as they become due
exceeds
(B) in the case of credit given by the advancement of money,
the sum actually received in cash by the borrower and by any
person on his behalf, including official fees and premiums for
insurance paid or payable by the lender at the request of the
borrower, or
(C) in the case of a sale of goods or services, the cash price of
the goods or services, official fees and premiums for insurance
paid or payable by the seller at the request of the buyer and the
sum remaining unpaid under a previous extension of credit,
where the buyer and seller agree that such amount is to be
consolidated therewith less the sums, if any, credited as a down
payment or in respect of a trade-in or in respect of any other
matter;
(e) "credit" means credit for which a borrower is required to pay and credit
that is
(i) given under an agreement between a seller and a buyer to
purchase goods or services by which all or part of the purchase
price is payable after the agreement is entered into, or
(ii) given by the advancement of money,
(iii) given on the security of a mortgage of real property,
but does not include credit extended
1
2 Cap. C-19 Consumer Protection Act
(iv) in respect of the sale of goods intended for resale, or
(v) for industrial or business purposes of the borrower or buyer,
except credit extended for principal use in fishing or farming
operations;
(f) "credit card" means a card, document or similar instrument by
credit card
which goods or services may be purchased on deferred payment, or
by means of which cash may be received;
(g) "goods" includes tokens, coupons or other documents or things
goods
issued or sold by a seller to a buyer that are exchangeable or
redeemable for goods or services;
(h) "insurance" means insurance on the life or health of a borrower
insurance
or buyer, or on property charged to secure payment of the
indebtedness of a borrower or buyer to a lender or seller;
(i) "lender" means a person who extends credit;
lender
(j) "Minister" means the Attorney General;
Minister
(k) "official fees" means fees paid or payable to a public official in
official fees
the province for the filing or registration of an instrument relating to
a credit transaction;
(l) "person" means an individual, an association of individuals, a
person
partnership or a corporation and includes an agent of any of them;
(m) "Registrar" means the Registrar of Credit;
Registrar
(n) "regulations" means regulations made under this Act;
regulations
(o) "seller" means a person who is in the business of selling goods
seller
or services to buyers and includes his agent, but does not include a
person or class of persons to whom this Act is by the regulations
declared not to apply;
(p) "trade-in" means consideration given by a buyer in a form other
trade-in
than money or an obligation to pay money;
(q) "unsolicited credit card" means a credit card receipt of which has
unsolicited credit
card not been requested in writing by the person named therein;
(r) "unsolicited goods" means personal property, the receipt of
unsolicited goods
which has not been requested by the recipient, but does not include
personal property delivered to the recipient that the recipient knew
or ought to have known was intended for delivery to another person;
(s) "variable credit" means credit made available under an
variable credit
agreement whereby the lender agrees to make credit available to a
borrower to be used from time to time at the option of the borrower,
2
Consumer Protection Act Cap. C-19 3
and, without limiting the generality of the foregoing, includes credit
arrangements, commonly known as revolving credit accounts,
budget accounts, cyclical accounts and other arrangements of a
similar nature. R.S.P.E.I. 1974, Cap. C-17, s.1; 1980, c.2, s.3; 1983,
c.1, s.6; 1983, c.7, s.1; 1985, c.3, s.1; 1985, c.10, s.1; 1993, c.29,
s.4; 1997,c.20,s.3; 2000,c.5,s.3.
2. The Lieutenant Governor in Council may appoint a person to be Registrar
Registrar. R.S.P.E.I. 1974, Cap. C-17, s.2.
3. It is the function of the Registrar and he has power to Powers and
functions of
(a) investigate complaints regarding credit granting and persons Registrar
engaged in business as lenders;
(b) conduct studies, inquiries and surveys for the purpose of
obtaining information as to who are lenders in the province,
concerning their methods and practices of carrying on business, and
to keep himself informed of developments or changes in the
business of credit granting;
(c) consult with and cooperate with lenders and other interested
persons and organizations to assist in the attainment of the purposes
of this Act;
(d) disseminate information respecting methods of obtaining or
granting credit, the practices of lenders, the costs of borrowing, the
facilities available for obtaining loans or credit, and such other
information as he considers desirable for the purpose of creating an
informed public;
(e) perform the duties and exercise the powers imposed or conferred
upon him by this Act or the regulations;
(f) perform such other functions as are prescribed by the regulations
by the Lieutenant Governor in Council. R.S.P.E.I. 1974, Cap. C-17,
s.4.
4. For the purpose of exercising his functions under this Act the Power of a
commissioner
Registrar has all the powers, privileges and immunities of a
commissioner appointed under the Public Inquiries Act R.S.P.E.I. 1988,
Cap. P-31. R.S.P.E.I. 1974, Cap. C-17, s.4.
5. The Registrar or a person authorized by him for the purpose may enter Inspection of
records and files
the premises of a lender or any person who he has reasonable grounds to
believe is carrying on the business of a lender and inspect the records
and files of the lender or person and make copies of or take extracts from
any books, records or documents on those files. R.S.P.E.I. 1974, Cap. C-
17, s.6.
6. To assist the Registrar in performing his functions there shall be Appointment of
assistants
appointed in accordance with the Civil Service Act R.S.P.E.I. 1988, Cap.
3
4 Cap. C-19 Consumer Protection Act
C-8 such auditors, accountants, inspectors, clerks and other persons as
are necessary. R.S.P.E.I. 1974, Cap. C-17, s.7.
7. With the approval of the Lieutenant Governor in Council the Registrar
Technical persons,
employment of may engage solicitors, accountants, actuaries, and other professionally or
technically qualified persons. R.S.P.E.I. 1974, Cap. C-17, s.8.
8. (1) The Lieutenant Governor in Council may appoint advisory
Advisory councils
councils to assist and advise the Registrar in the performance of his
functions.
(2) Separate advisory councils may be appointed to assist and advise
Types of advisory
councils respecting transactions relating to different types of money lending and
credit granting.
(3) A provincial advisory council may be appointed from among the
Provincial advisory
council members of separate advisory councils to assist in coordinating the
recommendations of separate councils.
(4) Each advisory council shall consist of such number of persons as
Composition
the Lieutenant Governor in Council determines. R.S.P.E.I. 1974, Cap. C-
17, s.9.
Sections 9 to 13 are repealed by 1994, c.48, s.7.
14. Where any person is making false, misleading or deceptive
Effect of using false
statements, etc. statements relating to the extension of credit in any advertisement,
circular, pamphlet or similar material, the Registrar may order the
immediate cessation of the use of such material. R.S.P.E.I. 1974, Cap. C-
17, s.15; 1994, c.48, s.7.
15. (1) Every contract for the sale of goods on credit in which the
Disclosures in
contract for sale of purchase price, excluding the cost of borrowing, exceeds $50 that is
goods on credit
made elsewhere than on the premises of the seller shall be in writing and
shall contain
(a) the name and address of the seller and the buyer;
(b) a description of the goods sufficient to identify the goods with
certainty;
(c) the price of the goods and a statement of the terms of payment;
(d) a statement of any security for payment under the contract,
including the particulars of any negotiable instrument, conditional
sale agreement, chattel mortgage or any other security;
(e) any warranty or guarantee given by the vendor applying to the
goods, which warranty or guarantee may be contained in or attached
to, or form part of the contract; and
(f) any other matter required by the regulations.
4
Consumer Protection Act Cap. C-19 5
(2) Immediately after the execution of a contract under subsection (1) Delivery of true
copy
the seller shall deliver a true copy of the contract to the buyer. R.S.P.E.I.
1974, Cap. C-17, s.16.
16. (1) Where a lender makes to a borrower a loan, the cost of borrowing Disclosure of cost
of borrowing
in relation to the loan, expressed as an annual percentage rate, shall be
disclosed by the lender to the borrower in a separate statement in the
form prescribed in the regulations.
(2) Where a loan referred to in subsection (1) is subject to variations in Variable rate loans
the annual percentage rate, the lender shall
(a) at the time of the loan, disclose
(i) the cost of borrowing, expressed as an annual percentage rate
or the manner of determining the annual percentage rate,
(ii) that the rate is liable to change and the basis on which the
change will occur,
(iii) the manner of calculating the cost of borrowing;
(b) upon a change in the rate, within five weeks of the change, notify
the borrower in writing of
(i) the revised rate,
(ii) the effective date of the change,
(iii) any other modifications to the loan consequent on the change
in rate;
(c) annually issue to the borrower a written statement showing
(i) the number and total amount of payments made during the
year,
(ii) the amount applied to the cost of borrowing,
(iii) the amount of principal repaid,
(iv) the amount of principal outstanding.
(3) Where a loan referred to in subsection (1) is not subject to Fixed rate loans
variations in the annual percentage rate, the lender shall
(a) at the time of the loan, disclose to the borrower
(i) the cost of borrowing, expressed as an annual percentage rate
or the manner of determining the annual percentage rate, and
(ii) the manner of calculating the cost of borrowing; and
(b) annually issue to the borrower a written statement containing the
information set out in subclauses (2)(c)(i) to (iv).
(4) Where a lender extends variable credit by use of a payment, credit Variable credit,
charge cards
or charge card, the lender shall disclose to the borrower
(a) the maximum aggregate amount of credit available through use
of the card;
(b) the term of each period for which a statement of account is
furnished;
5
6 Cap. C-19 Consumer Protection Act
(c) the amount in dollars and cents of any service, transaction or
activity charge and the manner in which it is calculated;
(d) the manner, if any, in which the borrower may discharge his
obligations without incurring any cost of borrowing;
(e) the cost of borrowing expressed as an annual percentage rate;
(f) the maximum liability of the borrower in the event the card is lost
or stolen;
(g) the manner in which the cost of borrowing is calculated,
and shall
(h) not less frequently than every five weeks, furnish the borrower
with a clear statement in writing showing, in respect of the period
covered by the statement, the opening and closing balances, the
amount of each extension of credit, sums credited to the account and
the cost of borrowing expressed in dollars and cents;
(i) give advance notice to the borrower of any variation in the terms
referred in clauses (b) to (g) at least thirty days before the variation
becomes effective. R.S.P.E.I. 1974, Cap. C-17, s.17; 1985, c.10, s.2.
17. (1) No person shall issue or deliver unsolicited credit cards or deliver
Unsolicited credit
cards unsolicited goods to a person who has not requested such credit card or
goods.
(2) A credit card that renews or replaces another credit card previously
Renewals not
included in ss(1) used or requested by the person receiving the same shall not be
considered to be an unsolicited credit card within the meaning of this
section. R.S.P.E.I. 1974, Cap. C-17, s.19.
18. (1) Where a loan is prepaid before its due date, the lender shall not
Prepayment without
penalty impose any charge or penalty in relation to the prepayment.
(2) Subsection (1) does not apply to a loan secured by a mortgage of
Mortgages
real property. R.S.P.E.I. 1974, Cap. C-17, s.20; 1985, c.10, s.4.
19. (1) Notwithstanding subsection 18(2) or any stipulation to the
Assignment,
obligation of contrary, where a mortgagor is entitled to redeem a mortgage or where
mortgagee
the mortgagee demands payment of a mortgage by the mortgagor, the
mortgagor, upon payment of any balance outstanding in respect of the
mortgage, may require the mortgagee, instead of giving a release of the
mortgage, to assign the mortgage to such third person as he directs, and
the mortgagee is bound to assign accordingly.
(2) The fee imposed by a mortgagee for the assignment of a mortgage
Fee
pursuant to subsection (1) shall not exceed $25 or such greater sum as
the Minister may specify by notice published in the Gazette.
Application
(3) This section does not apply if the mortgagee is or has been in
possession. 1987, c.12, s.1.
6
Consumer Protection Act Cap. C-19 7
20. (1) No lender shall publish or cause to be published, whether in print
Advertising charge
or by radio or television broadcast or otherwise, any representation of a for credit
charge for credit that does not disclose the full cost of borrowing, stated
as an annual percentage rate expressed in the manner required by section
16.
(2) Unless permitted by the regulations where a lender represents or Disclosure of terms
in advertising
causes to be represented in a printing, broadcast or other publication, any
terms of a credit transaction other than a charge for credit, the lender
shall also include or cause to be included all other relevant terms of the
credit transaction including
(a) the sum to be actually received in cash by the borrower or the
actual cash price of the goods;
(b) the amount of the down payment, if any;
(c) the amount of each instalment; and
(d) the number of instalments required to repay the total
indebtedness including the cost of borrowing.
(3) No lender shall represent his charge for credit or cause such charge Disclosure of full
costs of borrowing
to be represented unless the representation includes the full cost of
borrowing and is expressed in the manner required by section 16.
R.S.P.E.I. 1974, Cap. C-17, s.21.
21. This Act applies notwithstanding any agreement or waiver to the Application of Act
contrary. R.S.P.E.I. 1974, Cap. C-17, s.22.
22. Except as otherwise provided in this Act, the assignee of any rights Assignee, rights
of a credit grantor in any transaction to which this Act applies has no
greater rights than, and is subject to the same obligations, liabilities and
duties as, the assignor, and this Act applies equally to such an assignee,
but the liability of the assignee is limited to the total amount owing under
the agreement at the date of assignment. R.S.P.E.I. 1974, Cap. C-17,
s.23.
23. The rights of a buyer or borrower under this Act are in addition to Rights under this
Act are additional
any rights of the buyer or borrower under any other Act or by the
operation of law and nothing in the Act shall be construed to derogate
from such rights. R.S.P.E.I. 1974, Cap. C-17, s.24.
24. (1) Every person who violates or fails to comply with any provision Penalties
of this Act or the regulations or an order or direction given under this Act
or the regulations and every director of a corporation who knowingly
concurs in a violation or failure to comply with any provision of this Act
or the regulations or an order or direction given under this Act or the
regulations is guilty of an offence and liable on summary conviction to a
7
8 Cap. C-19 Consumer Protection Act
penalty of not more than $2,000 or to imprisonment for a term of not
more than one year, or both.
(2) Where a corporation is convicted of an offence under subsection
Corporation
convicted (1) it is liable to a penalty of not more than $25,000. R.S.P.E.I. 1974,
Cap. C-17, s.25.
25. Notwithstanding any other Act, any information for an offence under
Information may be
laid, when this Act may be laid at any time within three years from the time when
the offence or act was committed. R.S.P.E.I. 1974, Cap. C-17, s.26.
26. Repealed by 1994, c.48, s.7.
Prima facie
evidence
27. Any person aggrieved by a decision, order or direction of the
Appeals from
decision of Registrar may within thirty days after receiving notice of the decision,
Registrar
order or direction, appeal therefrom to a judge of the Supreme Court and
the judge on the hearing of the appeal may confirm, vary or set aside the
decision, order or direction. R.S.P.E.I. 1974, Cap. C-17, s.28; 1981, c.36,
s.4.
28. The Lieutenant Governor in Council may make regulations
Regulations
(a) - (e) repealed by 1994, c.48, s.7;
(f) declaring that this Act does not apply to a buyer or seller or class
of buyers or sellers, or to a borrower or lender or a class of
borrowers or lenders;
(g) providing for approval of forms of agreement, assignments and
other instruments and documents to be used by lenders;
(h) requiring any class of lenders to submit forms of credit
agreements, instruments and other documents used by him or them
to the Registrar for approval;
(i) requiring the use by lenders of credit agreements, instruments and
other documents that are in a form approved by the Registrar and
prohibiting the use by any class of lenders of such agreements,
instruments or documents that are not in a form approved by the
Registrar;
(j) prescribing the manner in which the cost of borrowing stated as a
percentage shall be calculated and expressed by any class of lenders
which may be different for different classes of lenders or for
different types of businesses carried on by lenders;
(k) regulating forms of advertising by lenders relating to the
extension of credit;
(l) prescribing the form and content of records relating to lending to
be kept by lenders, and the length of time for which they must be
kept;
(m) - (n) repealed by 1994, c.48, s.7;
8
Consumer Protection Act Cap. C-19 9
(o) prescribing fees for searches, certificates and other matters or
services rendered or supplied by the Registrar;
(p) prescribing rules of conduct governing the collection of debts by
persons who extend credit, their agents or employees, including the
regulation or prohibition of the use of certain methods of collection.
R.S.P.E.I. 1974, Cap. C-17, s.29; 1983, c.7, s.3; 1985, c.10, s.5;
1994, c.48, s.7.
9
The Legislative Counsel Office of the Government of Prince Edward Island web site contains additional conditions to the CanLII Conditions of Use. Please refer to the Copyright Statement page on this site.
